Unlocking the potential of self-serve kiosks
Consumers increasingly rely on and prefer self-service in everything from shopping and travel to healthcare and finance. Self-service is the new customer service. Technology availability and adoption have made self-service options, such as kiosks, a part of the operational fabric of businesses across all industry types.
81% of consumers use self-service methods before reaching out to a live representative.
A Single Solution to Remotely Manage Your Devices
ASD-keyOS™ addresses the challenges of managing and maintaining kiosks and other self-service devices by delivering a compiled image installed on these devices, serving as a mobile device management, web browser, and video-looping solution.
ASD-keyOS™ Features
- Remote hardware enablement and support
- Remote evaluation and installation of patches, updates, and additional applications
- Remote monitoring and troubleshooting of devices
- Creation of service requests
- Online configuration and installation change requests
- Quick implementation of critical changes to one, some, or all kiosks
- Push software updates
- Network and internet connectivity monitoring
- Enablement of URLs that can be accessed from kiosks
ASD-keyOS™ Top Benefits
Single source of truth management platform for all devices
Actively monitor device health to reduce service requests
Fewer resources needed to manage & maintain
Quickly implement updates and changes
Easily deploy OS image on devices
Lessen or eliminate OS licensing costs
Add usable life to aging devices
Group devices based on different criteria
Let's talk about your self-serve kiosk needs
Contact an ASD®associate to discuss a solution for you.