30+ year partnership implementing and maintaining fire alarms, intrusion detection, video surveillance, and access control for a top quick service restaurant.

Solution

While initially contracted for intrusion and surveillance, our scope quickly expanded to include fire alarms, CO2 detection, network cabling, access control, temperature monitoring, and more. We collaborate with the architects and do a rigorous evaluation of code requirements, ensuring that systems are fully compliant. This approach helps our client avoid unnecessary expenses while still adhering to safety standards mandated by the authorities having jurisdiction (AHJ). Once the AHJ approves the designs, our project managers take charge of the installation, managing schedules autonomously and ensuring alignment with construction timelines. We’ve developed unique solutions, such as a panic button mount in the freezer, which protects the button from damage, and a wireless device that reports temperature excursion. Our temp devices are particularly adept at detecting minor deviations in coolers and freezers. 
Our commitment to excellence goes beyond the initial installation, encompassing commissioning, turnover, staff training, annual inspections, and ongoing support. With a dedicated 24/7 technical support team, we help ensure system utilization. Our monitoring team is responsible for responding to system-reported events and acting accordingly, such as notifying the proper authorities, dispatching the police or fire department, or contacting the restaurant operator.